Shipping Policy

Packages will be shipped via Standard UPS Ground (1-5 business days). Packages ship to domestic USA addresses only. Customer is responsible for shipping costs with the exception of any online promotional offers. Standard shipping is $14.99 for most packages. Our packages ship out of Washington state. Depending on your proximity to our warehouses, shipping times may vary.

FAQs (Frequently Asked Questions)

When will my package ship?

Please allow 1-2 business days for handling time. Weekends (Saturday, Sunday) are not considered business days. You, the customer, will receive a tracking number the day that the package ships.

When will my package arrive?

Please allow 1-5 business days after the initial shipping day. The initial shipping day is considered to be the weekday (business day) that the tracking number was generated and emailed to you, the customer. Weekends are not considered business days.

My package still has not arrived. Where is it?

In some instances, packages may be delayed due to severe weather, natural disasters, or other unforeseeable events related to the carrier service associated with the tracking number. If your package has exceeded the estimated delivery time (Handling + Shipping = 7 business days), please use your tracking number to locate your package, or contact your local carrier office, and reference the provided tracking number.

You may also use our Contact Us page if you are having trouble locating your local carrier office, or for any other question, concern, or comment related to your package.